| Career Résumé - Colin Moon | |||||||||||||||||
| The Family | Professional Credentials | ||||||||||||||||
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Colin:- Date/place of birth: February 24, '46, Dundee, Scotland Wife:- Karen Date/place of birth: February 24 '55, Hornechurch, England Son:- Darroch Date/place of birth: March 06, '78, Nairobi, Kenya |
CHA: Certified Hotel Administrator, American Hotel & Motel Association FBIM: Fellow Member, British Institute of Management LHCIMA: Licentiate, Hotel & Catering Institutional Management Association MCFA: Member, Cookery & Food Association Management Diploma: Thistle Hotels Limited, United Kingdom City & Guilds Diploma: Cookery | ||||||||||||||||
| Experience | |||||||||||||||||
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Specialist Knowledge Typical of the majority of his overseas assignments, Colin specialises in projects where the demands upon management style, ingenuity, and resilience are acute. He enjoys the challenge of new projects and regenerating organisations that have been beset by financial, and/or industrial relations difficulties. A professional hotelier with world-wide exposure and substantial experience in both the corporate environment, and at hotel operational level. It is his ethos to achieve and maintain sustainable profit levels, while balancing the needs of the business with those of the Owner, Guests, Clients, Suppliers, and Staff. He believes that employee satisfaction is derived from active contribution, and that goals and objectives must be shared by all. Communication needs to be open and candid and based on mutual trust and respect, while conflicts are solved by addressing the underlying issues in a timely manner. Improvement is achieved through continuous appraisal and critique. Holding a detailed knowledge of the latest technology, he utilises professional computer systems to create and store policies, procedures, standards, systems & controls, budgets, financial analysis & reports, marketing & promotional materials, and performance management systems. He is also literate in computer aided design, and experienced in project management software. ANA Hotels International, Tokyo, Japan September 1990 until present November ’96 Position:- Project Co-ordinator Following the acquisition of a Technical Services and Management Contract, was assigned to administer the ANA Hotel’s Project Office, Jakarta. Apart from representing ANA Hotels in Indonesia, is responsible for the provision of technical services and design guidance to the Owner, and the Project Consultants. Initially, responsible for a world-class, US$126 million, project in the Senayan District of Jakarta …an urban resort complex situated in four hectares of land, featuring spectacular terraced landscaping and 2,000 M2 water features, and comprising a deluxe 460 bedroom hotel, with extensive food & beverage, and banqueting & conference facilities, plus a 240 serviced apartment condominium. Later, a second project was acquired, a US$100 million, 400 bedroom international beach resort hotel, located at Jimbaran, Bali. January ’94 Position:- Hotel Systems & Operations Director, Tokyo, Japan Appointed to work in Tokyo as the first full-time Western member of the corporate staff, with the following special responsibilities:- The review and maintenance of the Group’s Policies and Procedures Manuals. Plus, the creation of a Corporate Policy and Standards Database; Facilities Standards D'base, and Hotel Equipment D'base. The execution, maintenance and renewal of management, referral, and technical services contracts. Plus, the search for, and acquisition of new hotel projects, and hotel management and marketing agreements. Creation and implementation of an integrated reporting format for the General Manager’s Management Reports. Co-ordinating the installation and operation of Fidelio Property Management systems in Group hotels. Part of a team charged with the creation and implementation of a new and computerised financial reporting format for the Group. The inspection and approval of Group hotels’ monthly operational and financial reports, marketing plans & annual budgets. The creation of Financial Audit, Operational Audit, and Incognito Check-lists, plus undertaking hotel inspections and operational audits of Group hotels. Systems consultation and design management, plus the provision of technical support for ongoing renovations and refurbishment projects. Further to the above, he undertook the interim management of ANA Hotel Sydney for three months, during a change of hotel General Managers from March 1995. July ‘93 Position:- Assistant to the Vice President, Overseas Operations Division, ANA Hotels International Regional Office, Singapore Assigned to relocate the Regional Office, Singapore, to ANA Enterprise’s Corporate Office, Tokyo. Also assisted in the operation and co-ordination of the Division’s eleven overseas hotels, including technical assistance in the opening of the ANA Grand Hotel, Vienna, a US$200 million project. September ’90 Position:- General Manager ANA Hotel Project, Bangkok, Thailand Recruited by All Nippon Airways Enterprises as the opening manager of this US$78.4 million first class hotel project. Accommodations comprise 317 Superior Bedrooms (40m2 on average) plus 62 Executive Rooms, 10 Deluxe Suites and an Executive Club Lounge. Food & Beverage Outlets include an all day 220 cover Brasserie/Coffee Shop, a 130 cover Mediterranean Bistro Restaurant, a 120 cover Japanese Gourmet Restaurant, a 120 cover Penthouse Entertainment Lounge, plus a 640m2 Ballroom and 4 Seminar Rooms totalling 220m2 . Other facilities include a Piano Bar, Pastry Shop, Business Centre, Drug Store, Swimming Pool, Gymnasium, Ladies & Gents Hairdressing Salons and a Massage Parlour. Steamsips Trading Company, Papua New Guinea January '89 to September '90 Position:- Manager, Hotels Division (Coral Sea Hotels) Undertook the management of the Division's eight hotels (451 rooms). Charged with the responsibility of the US$15 million refurbishment and expansion of three of the largest properties, in Port Moresby, Lae, and Mount Hagen. Other projects included the implementation of computerised back of house system (IBM AS400) and a Lanmark Lodgistix (IBM O/S2 60 network) property management system. The annual turnover of the Division was approximately US$15 million equivalent. Although the position was very challenging and enjoyable, the Country’s security situation was impossible. Altin Yunus Otelçilik As., Turkey September '86 to August '88 August '87 Position:- Assistant Tourism Co-ordinator/General Manager Responsibilities extended to encompass management control of all Hotel & Catering aspects of the Tourism Group (approximately 900 rooms in total) plus:- The acquisition of outside Management Contracts. Financial & Operational Standards & Controls. Agency/Representation Contracts. Installation of the Uniform System of Accounts, plus:- Group Marketing & Personnel Training. US$200,000 Computerisation program. Regrettably, due to financial difficulties in the Holding Company, it was necessary for Yasar Holding to review its investments. Emphasis on the Company’s major earners superseded its desire to remain in the tourism sector, resulting in the disposition of major hotel investments. September ’86 Position:- General Manager, Marmaris Altin Yunus Hotel Project Recruited to manage the US$44 million, 200 Bedrooms + 128 Villas Hotel Project from its inception, and accorded the following responsibilities:- The establishment of complete Operational Philosophy & Concepts, and Positioning Strategy. Consultation on all Furnishings, Fixtures & Equipment, including advice on the design & quality attributes of the same. Ten, Five, and One Year Operational Budget Forecasts. Production of Departmental Staffing Schedules. Review of, and advice on, the Architectural Projects, plus the planning, design (using Computer Aided Design) and implementation of Kitchen & Laundry Projects. Control of Internal and External Decor. Service Standards plus Safety & Security Concepts. The Old Market House Hotel, Cerne Abbas, England 1985 - 1986 Invested in this charming country house, formerly the Guild Hall. Comprising a gourmet restaurant with letting rooms, the business catered for up-market tourists (mainly American) and businessmen. Having set up the operation and established the property in the market-place, took up employment in Turkey. Sold share-holding in the business some three years later. Malawi Hotels Limited, Blantyre, Malawi 1982 - 1985 Position:- Group General Manager + Director, Soche Tours & Travel Reporting directly to the Parent Board, and to the Boards of its Subsidiary Companies, was responsible for the financial restructuring, reorganisation, profitability, development of systems and controls, and securing the financial survival and subsequent future of the Group. Comprising three city centre hotels, four resort hotels, a lakeside camping and leisure centre (410 rooms in total) and an airport catering facility, plus a major travel agency with two outlets …the cumulative revenue of the Group was US$5,709,000 in 1984. Having taken over an accumulated loss of US$2.2 million, reversed the fortunes of this loss making organisation. In the three years 1981 - 1984 produced a growth ratio at Net Operating Profit level of 823% and repaid US$2.36 million Loan Interest & Capital. Profit improved by US$1.5 million from a net loss of US$492,000 in 1981 to a net profit of US$557,000 in 1984, thereby allowing the business to be privatised in 1985. Caledonian Hotel Management Limited, Spain 1980 - 1982 Corporate Office,Palma de Majorca - Compiling Policy & Procedure Manuals Hotel Solazur,Tangier, Morocco - 378 rooms - Opening GM Pamodzi Hotel - Lusaka, Zambia - 197 rooms - Hotel Manager Alliance Hotels Ltd, Nairobi, Kenya 1977 - 1979 Jacaranda Hotel, Nairobi, Kenya - 145 rooms, plus Naro Moru Lodge, Nakuru, Kenya - 35 rooms/chalets - General Manager of both hotels Trusthouse Forte Limited, United Kingdom 1972 - 1977 Russ Hill Hotel, Gatwick Airport, UK - 152 rooms - Deputy Manager Lancaster Gate Hotel, London, UK - 90 rooms - Manager Post House Hotel, Edinburgh, UK - 200 rooms - Operations Manager Victoria Hotel, Bradford, UK - 59 rooms - General Manager Shorts (EMI) Limited, United Kingdom 1969 - 1972 Tree Tops Hotel, Aberdeen, UK - 110 rooms - Deputy Manager Thistle Hotels Limited, United Kingdom 1964 - 1969 Angus Hotel, Dundee, UK - Commis Tournant, then Management Trainee Hotel de Paris, Monte Carlo, France - Management Trainee Chez les Eccosais, Nice, France - General Assistant Manager Gosforth Park Hotel, Newcastle, UK - Junior Assistant Manager Angus Hotel, Dundee, UK - Senior Assistant Manager Rufflets Hotel, St. Andrews, Scotland 1962 - 1964 Started in the industry as Commis Chef in this privately owned hotel Please return soon to visit this site. Meanwhile, if you require more information, just contact me at this e-mail address:- [email protected] or contact me as follows:- Colin D Moon Kemang Utara VIII, 46Y Jakarta 12730 INDONESIA Work Telephone & Fax: (62) 21.577.1112 Home Telephone & Fax: (62) 21.799.5344 Mobile Telephone 1: (62) 816.1892666 Mobile Telephone 2: (62) 816.1817933 E-Mail:- [email protected] | |||||||||||||||||
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